Terms and Conditions

Terms of Use

Orders and information

www.mirsponde.it is open 24 hours a day.

* You can browse, search for products, consult technical data sheets and place your orders without any time constraints.

* You can call 348.3615182; if we do not answer you will be contacted as soon as possible.

* You can send an e-mail to info@mirsponde.it .

Both through the website and by telephone, Mirsponde can provide you with a free, precise and tailor-made quote in relation to your particular needs. Since the price lists are constantly updated, the estimates are only valid for 30 days.

** Important **

Prices and technical characteristics can be changed at any time, following market changes or typing errors.

If there are any photographic and / or text errors on the site, Mirsponde will take care to inform you at the time of order fulfillment.

All orders are subject to acceptance by Mirsponde.

Mode of transport and delivery

Mirsponde products travel with international couriers, the best transport services chosen to ensure maximum professionalism and speed of delivery.

Transport costs vary because they depend on the destination and quantity, weight and size of the goods.

Locations considered by the carrier to be disadvantaged may result in higher rates and longer delivery times than is usually expected.

Mirsponde is in any case at your disposal to let you know at any time the exact amount of these expenses if they are not already expressly quantified when ordering online.

There are two types of shipping: URGENT and ORDINARY

URGENT shipping provides for order fulfillment times within a few working days. If an item is temporarily unavailable in the warehouse and the customer needs a urgent delivery , a charge will be made as a contribution to the transport costs for recovery. of the material.

ORDINARY shipping, on the other hand, foresees longer processing times depending on the items purchased and / or the need for customized packaging.

Items usually travel without loss insurance. If the customer wants to insure the purchased products, he can request it by email at info@mirsponde.it before completing the purchase.

** Important **

The driver is required to unload the goods from the truck but NOT to transport the packages inside.

Even if the drivers are available to lend a hand, it is necessary that at the delivery there is always a person in charge to receive and handle the goods.

If the courier does not allow the opening of the packages and in case of damage to the packaging of the products, the transport document or accompanying invoice must be signed with "control reserve" and always sent by e-mail to the address info@mirsponde.it .

Otherwise no exchanges or refunds will be made.

»It is imperative when sending the order to communicate any different destinations and indicate if the delivery area is somehow" disadvantaged "(particularly narrow streets, limited traffic areas, pedestrian areas, etc.).

No subsequent changes of destination will be accepted.

All changes not agreed with Mirsponde and the unjustified loss of time of the carriers will be quantified and charged on the invoice.

Prices and payment methods

All the prices of the items offered by Mirsponde are expressed in Euros and excluding VAT , and refer exclusively to purchases made via the Internet.

Discounts on products on offer cannot be combined with other discounts granted by the company.

Mirsponde reserves the right to change prices at any time, following market changes or typographical errors.

Although Mirsponde checks and eventually changes the price list every day, orders already completed will not be subject to price changes.

The possible forms of payment are:

  • bank transfer in advance within 24 hours of order confirmation; the copy of the payment by bank transfer must show the number of CRO issued by the bank and must be sent by e-mail to info@mirsponde.it ;
  • credit card (only for orders placed directly online);
  • cash on delivery with cash or cashier's check issued by your bank; in this case it will be necessary to send by e-mail to info@mirsponde.it at least 2 days before shipment, a copy of the check which will then be delivered to the courier upon receipt of the goods.

** Important **

The credit cards accepted on this site belong only to the Visa and MasterCard circuits.

Cash on delivery is not provided for orders over € 1,000, for which a deposit of 70% of the total must be paid. Cash on delivery provides a small percentage of the cost requested by the courier and valued at the order stage.

Mirsponde, at its sole discretion, reserves the right to request advance payment or to grant cash on delivery or not. In the event of late payment, legal interest will be charged.

Guarantees and right of withdrawal

All products supplied by Mirsponde are guaranteed for one year from delivery against material or manufacturing defects. The product that proves to be defective during the warranty period will be repaired or replaced free of charge at our factories and the customer is obliged to return the purchased product to us at his own expense.
Damages caused by errors or discrepancies are not guaranteed. in the installation or incorrect use of the purchased materials; in these cases the company assumes no responsibility for direct and indirect damages deriving from the conditions indicated above.

** Important **
Upon delivery, the customer is obliged to view the outer packaging. If this is altered, the goods must be accepted with reserve right and immediately communicated to Mirsponde.

If the packaging does not present external alterations, the customer is still obliged to view the goods within the day of delivery.

If the goods are damaged, the customer must notify Mirsponde promptly.

If the above instructions are not followed, Mirsponde will not be liable for any damage found.

Mirsponde allows you to try any item for 10 days from delivery and if you are not completely satisfied, for any reason, you can exercise your right of withdrawal, returning the product to us and obtaining, within a maximum of 30 days, its replacement or reimbursement of expenses (excluding transport costs).

To exercise the right of withdrawal, to be practiced within 10 days from the date of receipt of the goods, it is essential:
- to call 348.3615182

- send an e-mail to info@mirsponde.it

to agree on the methods of accreditation or replacement.

** Important **
The right of withdrawal is valid only for countries belonging to the European Union. For other states, the freedom to choose the law to which the contract is subject is generally recognized, but a more favorable treatment to the consumer prevails.

Compliance with current legislation and legal warnings

All products distributed by Mirsponde comply with current regulations.

In any case of force majeure or unforeseeable circumstances, the company will not be held responsible for the delay or non-delivery and reserves the right to terminate the contract in whole or in part, suspend or postpone its execution. br /> Anyone who visits www.mirsponde.it and makes use of the products and services offered on the site, accepts that any relationship arising from them is governed by Italian law and that any dispute is submitted to the competent court of Forlì-Cesena.

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